Fees, renewals and cancellations.
Reservations, payment and plan rules are enforced by our booking platform. This page states what we know, and marks what we are still confirming.
Service fees
Auto-renewal
All four packages are set to auto-pay. Each renews automatically at the end of its term or session count, whichever comes first:
Renewals are managed in your ForActive account.
Cancellations and refunds
Class capacity and waitlists
What this website does and does not do
This site explains the classes and links you to the right product. It does not take payment, hold reservations, store card details or manage your account. All of that happens in the ForActive app.
Analytics and privacy
We record anonymous, aggregated page views and which buttons get clicked, so we can tell which parts of this website are helping people find the right class. No personal information, no cross-site tracking, no advertising cookies, and no data sold to anyone.
